With the developments in the IoT, the possibilities for collecting data are unprecedented. We have discovered that this data can help us enormously in ensuring and improving the performance of our systems.
We have developed a system for this called P@ckServ. With this tool we can collect and analyse all the necessary data. We can give you advice on possible improvements based on this data.
This data also helps us make the right decisions when it comes to carrying out maintenance and resolving failures. This tool can be integrated as option in your system. Your data will of course be treated with confidentiality.
Robertpack keeps a close eye on the developments around Covid-19 (coronavirus).
We adhere to the measures drawn up according to the guidelines of the RIVM and the GGD to ensure the health of our staff and our customers, while doing everything we can to provide the same support and after-sales service that you are used to from Robertpack.
We limit physical meetings both internally and externally as much as possible.
Delivery times for delivery of new installations will be continued as much as possible according to the agreed schedule. For FAT and delivery on location, we make agreements in good consultation with our customer.
The delivery time of supply parts is closely monitored in order to avoid delays as much as possible.
As usual, you can reach us during normal office hours (07.30 - 16.30) Furthermore, our service line is normally available 24/7 as stated in the agreed service agreements.
We follow the instructions of the designated authorities on a daily basis and will adjust our policy where necessary.
Take care of yourself and others!
Robertpack Industrial & Packaging Equipment B.V.